Monitoring - A fix has been implemented and we are monitoring the results.
Aug 03, 2024 - 11:09 UTC
Update - Some jobs are experiencing slowness that looks to be a repeat of the previous issue. We are following this with our storage vendor.
Jul 09, 2024 - 10:24 UTC
Identified - The platform performance issues are resolved however intermittent issues may still occur. Work is continued on fixing this
Jul 05, 2024 - 15:11 UTC
Update - This is related to the 'Long Running Backup Jobs' issue we're facing right now. Some customers targeting object storage may be affected.
Jul 02, 2024 - 10:20 UTC
Investigating - We are aware of an ongoing issue affecting the backup service to our Slough Object Storage. We're currently working to investigate this.
Jun 28, 2024 - 15:24 UTC
Microsoft 365 Cloudmore Portal Operational
90 days ago
100.0 % uptime
Today
CloudCover365 Portal Operational
90 days ago
99.99 % uptime
Today
CloudCover365 Services Operational
90 days ago
99.88 % uptime
Today
Hosting Platform Operational
90 days ago
99.99 % uptime
Today
Veeam Cloud Connect Backup Service Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication Service Operational
90 days ago
100.0 % uptime
Today
Object Storage Leeds Operational
90 days ago
100.0 % uptime
Today
Object Storage Slough Degraded Performance
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Geo-Failover Replication ? Operational
90 days ago
100.0 % uptime
Today
www.virtualdcs.co.uk ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 9, 2025

No incidents reported today.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025
Resolved - Core switch issue detected and isolated. Remedial work to be planned shortly.
Jan 26, 00:00 UTC