Monitoring - A fix has been implemented and we are monitoring the results.
Aug 03, 2024 - 11:09 UTC
Update - Some jobs are experiencing slowness that looks to be a repeat of the previous issue. We are following this with our storage vendor.
Jul 09, 2024 - 10:24 UTC
Identified - The platform performance issues are resolved however intermittent issues may still occur. Work is continued on fixing this
Jul 05, 2024 - 15:11 UTC
Update - This is related to the 'Long Running Backup Jobs' issue we're facing right now. Some customers targeting object storage may be affected.
Jul 02, 2024 - 10:20 UTC
Investigating - We are aware of an ongoing issue affecting the backup service to our Slough Object Storage. We're currently working to investigate this.
Jun 28, 2024 - 15:24 UTC
Microsoft 365 Cloudmore Portal
Operational
90 days ago
100.0
% uptime
Today
CloudCover365 Portal
Operational
90 days ago
99.99
% uptime
Today
CloudCover365 Services
Operational
90 days ago
99.88
% uptime
Today
Hosting Platform
Operational
90 days ago
100.0
% uptime
Today
Veeam Cloud Connect Backup Service
Operational
90 days ago
100.0
% uptime
Today
Veeam Cloud Connect Replication Service
Operational
90 days ago
100.0
% uptime
Today
Object Storage Leeds
Operational
90 days ago
100.0
% uptime
Today
Object Storage Slough
Degraded Performance
90 days ago
100.0
% uptime
Today
Service Desk
Operational
90 days ago
100.0
% uptime
Today
Geo-Failover Replication
?
Operational
90 days ago
100.0
% uptime
Today
www.virtualdcs.co.uk
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We will be carrying out scheduled maintenance on our website (www.virtualdcs.co.uk) between 1800 & 2100 on the 6th of December. Posted on
Nov 29, 2024 - 11:27 UTC
Resolved -
The object storage provider have found the issue and resolved it at 4am this morning. We can see jobs are now working as expected.
Nov 30, 09:34 UTC
Investigating -
We are currently seeing some jobs failing due to an issue with an object storage provider. They are currently investigating this issue as a top priority issue. We will update this page once we have updates from them.
We apologise for the inconvenience.
Nov 30, 01:34 UTC