Monitoring - A fix has been implemented and we are monitoring the results.
Aug 03, 2024 - 11:09 UTC
Update - Some jobs are experiencing slowness that looks to be a repeat of the previous issue. We are following this with our storage vendor.
Jul 09, 2024 - 10:24 UTC
Identified - The platform performance issues are resolved however intermittent issues may still occur. Work is continued on fixing this
Jul 05, 2024 - 15:11 UTC
Update - This is related to the 'Long Running Backup Jobs' issue we're facing right now. Some customers targeting object storage may be affected.
Jul 02, 2024 - 10:20 UTC
Investigating - We are aware of an ongoing issue affecting the backup service to our Slough Object Storage. We're currently working to investigate this.
Jun 28, 2024 - 15:24 UTC
Microsoft 365 Cloudmore Portal Operational
90 days ago
100.0 % uptime
Today
CloudCover365 Portal Operational
90 days ago
99.99 % uptime
Today
CloudCover365 Services Operational
90 days ago
99.88 % uptime
Today
Hosting Platform Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup Service Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication Service Operational
90 days ago
100.0 % uptime
Today
Object Storage Leeds Operational
90 days ago
100.0 % uptime
Today
Object Storage Slough Degraded Performance
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Geo-Failover Replication ? Operational
90 days ago
100.0 % uptime
Today
www.virtualdcs.co.uk ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be carrying out scheduled maintenance on our website (www.virtualdcs.co.uk) between 1800 & 2100 on the 6th of December.
Posted on Nov 29, 2024 - 11:27 UTC
Past Incidents
Dec 3, 2024

No incidents reported today.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024
Resolved - The object storage provider have found the issue and resolved it at 4am this morning. We can see jobs are now working as expected.
Nov 30, 09:34 UTC
Investigating - We are currently seeing some jobs failing due to an issue with an object storage provider. They are currently investigating this issue as a top priority issue. We will update this page once we have updates from them.

We apologise for the inconvenience.

Nov 30, 01:34 UTC
Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.