Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 03, 2026 - 17:54 BST
Scheduled
We have identified a defect in the Guardian backup scheduling engine that, under certain error conditions, could cause backup jobs to remain in a Running state and not be automatically retried.
Affected jobs may display an incorrect Running status and incomplete status information in the Guardian portal. Successful backup jobs are not affected, and no backup data has been lost.
A fix has been prepared and will be deployed tonight with no expected service interruption. As part of the deployment, any jobs currently stuck in a Running state will be automatically reset and retried where applicable.
No action is required from customers.
Posted Jun 03, 2026 - 17:54 BST
This scheduled maintenance affected: CloudCover365 Services.