All Systems Operational

Microsoft 365 Cloudmore Portal Operational
CloudCover365 Portal Operational
CloudCover365 Services Operational
Hosting Platform Operational
Veeam Cloud Connect Backup Service Operational
Veeam Cloud Connect Replication Service Operational
Object Storage Leeds Operational
Object Storage Slough Operational
Service Desk Operational
Geo-Failover Replication Operational
www.virtualdcs.co.uk Operational
Veeam Service Provider Console Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 31, 2026

No incidents reported today.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Resolved - This incident has been resolved.
Oct 28, 13:05 GMT
Monitoring - A fix has been deployed and systems are now running as expected.

We are monitoring the systems for now.

Oct 27, 14:45 GMT
Identified - We have identified the issue we are working on restoring connectivity.

Some services have returned we are working on restoring the remaining services.

Oct 27, 14:29 GMT
Investigating - We are seeing connectivity issues in our Leeds platform. We are working on this as a matter of urgency and will update this page once connectivity is restored.
Oct 27, 12:59 GMT
Completed - The scheduled maintenance has been completed.
Oct 28, 12:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 10:00 GMT
Scheduled - This is a courtesy email to inform you in regards to some upcoming maintenance being carried out on our CDP Infrastructure.

WHEN: 28th October 2026 10am – 12pm

WHERE: CDP Infrastructure

WHY: We are applying our scheduled Windows Update patching to our CDP infrastructure to keep our platform fully patched.

In order to apply the updates, the Veeam services need to be stopped for a short time during the reboot process.

No action is required as a result of this notification.

If you have any questions relating to this event, please contact the Service Desk team, or speak to your account manager.

Oct 26, 10:55 GMT

Oct 27, 2026

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Completed - The scheduled maintenance has been completed.
Oct 21, 14:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 10:00 BST
Scheduled - This is a courtesy email to inform you in regards to some upcoming maintenance being carried out on our Veeam Cloud Connect Infrastructure.

WHEN: 21st October 2026 10am – 2pm

WHERE: Veeam Cloud Connect Infrastructure

WHY: We are applying our scheduled Windows Update patching to our Veeam Cloud Connect infrastructure to keep our platform fully patched.

These are usually applied on the 3rd Wednesday of each month, but these were pushed back a week in September. I’m now going to start sending courtesy emails 48 hours before it’s implemented so all customers are aware of any errors that may show and can plan if required accordingly. In order to apply the updates, the Veeam services need to be stopped for a short time during the reboot process.

No action is required as a result of this notification.

If you have any questions relating to this event, please contact the Service Desk team, or speak to your account manager.

Oct 19, 11:22 BST

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.