DCS Status

GEO Replication

Investigating - The underlying issue from earlier this week that impacted GEO replication has been addressed and we are actively monitoring jobs until they all come back into a stable state.
Dec 19, 2025 - 16:04 GMT

Uptime over the past 90 days. View historical uptime.

Microsoft 365 Cloudmore Portal Operational

90 days ago

100.0 % uptime

Today

CloudCover365 Portal Operational

90 days ago

99.86 % uptime

Today

CloudCover365 Services Operational

90 days ago

99.92 % uptime

Today

Hosting Platform Operational

90 days ago

99.92 % uptime

Today

Veeam Cloud Connect Backup Service Operational

90 days ago

99.92 % uptime

Today

Veeam Cloud Connect Replication Service Operational

90 days ago

99.92 % uptime

Today

Object Storage Leeds Operational

90 days ago

99.92 % uptime

Today

Object Storage Slough Operational

90 days ago

100.0 % uptime

Today

Service Desk Operational

90 days ago

100.0 % uptime

Today

Geo-Failover Replication Degraded Performance

90 days ago

99.92 % uptime

Today

www.virtualdcs.co.uk Operational

90 days ago

99.94 % uptime

Today

Veeam Service Provider Console Operational

90 days ago

99.62 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 21, 2025

No incidents reported today.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

Unresolved incident: GEO Replication.

Dec 18, 2025

CloudConnect and Geo-Failover Replication intermittent issues

Resolved - These issues have been resolved by our engineers, please log any continued issues as normal with us
Dec 18, 15:49 GMT

Update - We're continuing to investigate and are working towards a solution currently
Dec 18, 15:10 GMT

Update - Our engineers continue to look into these issues. Progress will be posted here
Dec 18, 14:28 GMT

Update - Our engineers are continuing to investigate and are working towards a solution
Dec 18, 12:44 GMT

Update - We are continuing to investigate these issues. Updates will be posted here as they are made
Dec 18, 11:02 GMT

Investigating - We are currently looking into intermittent issues with CloudConnect and Geo-Failover Replication. Our engineers are working to identify and resolve these issues
Dec 18, 10:20 GMT

Emergency Veeam Cloud Connect Maintenance

Completed - The scheduled maintenance has been completed.
Dec 18, 12:30 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 09:30 GMT

Scheduled - We will be undergoing some emergency maintenance this morning to resolve some post upgrade issues to Veeam 13.
Dec 18, 09:15 GMT

Dec 17, 2025

Intermittent Connectivity

Resolved - This issue has been resolved by our operations team, we are investigating to the root cause of the issue
Dec 17, 17:37 GMT

Update - We are still resolving this issue. Services are intermittent still
Dec 17, 16:58 GMT

Identified - We have identified the cause of the connectivity issue impacting services and have successfully isolated it within the affected network segment.
Our engineering teams are actively working on remediation actions to restore normal service as quickly and safely as possible. Services may remain intermittent during this period.
Further updates will be provided as restoration progresses.
Dec 17, 15:46 GMT

Update - Our operations team are still looking into this as a P1 issue
Dec 17, 15:08 GMT

Update - We are still actively investigating this. We'll continue to update this page with progress
Dec 17, 14:13 GMT

Update - General update:
Further investigations are ongoing. No further updates at this time
Dec 17, 13:42 GMT

Investigating - We are currently investigating this issue. Further updates will be provided as they become available.

Next update due at 13:18 hours.
Dec 17, 12:20 GMT

Veeam Cloud Connect Planned Maintenance for Updates

Completed - The scheduled maintenance has been completed.
Dec 17, 14:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 10:00 GMT

Scheduled - Dear Customer,

This is a courtesy email to inform you in regards to some upcoming maintenance being carried out on our Veeam Cloud Connect Infrastructure.

WHEN: 17th December 2025 10am – 3:30pm

WHERE: Veeam Cloud Connect Infrastructure

WHY: We are applying our scheduled Windows Update patching to our Veeam Cloud Connect infrastructure to keep our platform fully patched. We are also upgrading our backend infrastructure to Veeam 13 providing the latest security and features offered by Veeam!

These are usually applied on the 3rd Wednesday of each month. I’m now going to start sending courtesy emails 48 hours before it’s implemented so all customers are aware of any errors that may show and can plan if required accordingly. In order to apply the updates, the Veeam services need to be stopped for a short time during the reboot process.

No action is required as a result of this notification.

If you have any questions relating to this event, please contact the Service Desk team, or speak to your account manager.
Dec 17, 09:09 GMT

Dec 16, 2025

No incidents reported.

Dec 15, 2025

CDP Background Maintenance Works

Completed - The scheduled maintenance has been completed.
Dec 15, 14:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 10:00 GMT

Scheduled - We will be undergoing some backend maintenance upgrading our CDP replication infrastructure. During this time, the upgrades will be on-going and replication/invocations will be unavailable during this time.
Dec 15, 09:56 GMT

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

CloudCover 365 - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Dec 12, 06:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 05:00 GMT

Update - We would like to inform you that the upcoming Cloudcover365 release, originally scheduled for 9th December, has been rescheduled to 12th December at 06:00 GMT+1 due to unforeseen delays.

For further information on this release, please visit:
https://status.virtualdcs.co.uk/

If you have any questions or require assistance, do not hesitate to contact our support team.

Thank you for your understanding and continued support.
Dec 8, 10:10 GMT

Scheduled - We are pleased to announce that the next release for Cloudcover365 will take place on 9th December at 06:00 GMT+1.

Please be aware that the portal may be intermittently unavailable during the release window, however, backup jobs will not be impacted and will continue running as scheduled. We recommend planning accordingly to minimise any potential impact.

For full details of the updates included in this release, please refer to the release notes here which will be available after the updates:
https://www.365-backup.co.uk/latest-updates/

If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued support.
Dec 4, 09:28 GMT

Dec 11, 2025

VCC At-Risk

Completed - The scheduled maintenance has been completed.
Dec 11, 12:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 10:00 GMT

Scheduled - We are performing some backend work today between 10am and 12.

During this work no impact should be seen, however the VCC infrastructure should be considered at-risk.
Dec 11, 09:56 GMT

Dec 10, 2025

VCC At-Risk

Completed - The scheduled maintenance has been completed.
Dec 10, 12:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 09:45 GMT

Scheduled - We are performing some backend work today between 9:45 and 12.

During this work no impact should be seen, however the VCC infrastructure should be considered at-risk.
Dec 10, 09:42 GMT

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Related

Past Incidents