GEO Replication
Investigating - The underlying issue from earlier this week that impacted GEO replication has been addressed and we are actively monitoring jobs until they all come back into a stable state.
Dec 19, 2025 - 16:04 GMT
Uptime over the past 90 days. View historical uptime.
Microsoft 365 Cloudmore Portal Operational
90 days ago
100.0 % uptime
Today
CloudCover365 Portal Operational
90 days ago
99.86 % uptime
Today
CloudCover365 Services Operational
90 days ago
99.92 % uptime
Today
Hosting Platform Operational
90 days ago
99.92 % uptime
Today
Veeam Cloud Connect Backup Service Operational
90 days ago
99.92 % uptime
Today
Veeam Cloud Connect Replication Service Operational
90 days ago
99.92 % uptime
Today
Object Storage Leeds Operational
90 days ago
99.92 % uptime
Today
Object Storage Slough Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Geo-Failover Replication Degraded Performance
90 days ago
99.92 % uptime
Today
www.virtualdcs.co.uk Operational
90 days ago
99.94 % uptime
Today
Veeam Service Provider Console Operational
90 days ago
99.62 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 29, 2025

No incidents reported today.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

Unresolved incident: GEO Replication.

Dec 18, 2025
CloudConnect and Geo-Failover Replication intermittent issues
Resolved - These issues have been resolved by our engineers, please log any continued issues as normal with us
Dec 18, 15:49 GMT
Update - We're continuing to investigate and are working towards a solution currently
Dec 18, 15:10 GMT
Update - Our engineers continue to look into these issues. Progress will be posted here
Dec 18, 14:28 GMT
Update - Our engineers are continuing to investigate and are working towards a solution
Dec 18, 12:44 GMT
Update - We are continuing to investigate these issues. Updates will be posted here as they are made
Dec 18, 11:02 GMT
Investigating - We are currently looking into intermittent issues with CloudConnect and Geo-Failover Replication. Our engineers are working to identify and resolve these issues
Dec 18, 10:20 GMT
Emergency Veeam Cloud Connect Maintenance
Completed - The scheduled maintenance has been completed.
Dec 18, 12:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 09:30 GMT
Scheduled - We will be undergoing some emergency maintenance this morning to resolve some post upgrade issues to Veeam 13.
Dec 18, 09:15 GMT
Dec 17, 2025
Intermittent Connectivity
Resolved - This issue has been resolved by our operations team, we are investigating to the root cause of the issue
Dec 17, 17:37 GMT
Update - We are still resolving this issue. Services are intermittent still
Dec 17, 16:58 GMT
Identified - We have identified the cause of the connectivity issue impacting services and have successfully isolated it within the affected network segment.
Our engineering teams are actively working on remediation actions to restore normal service as quickly and safely as possible. Services may remain intermittent during this period.
Further updates will be provided as restoration progresses.
Dec 17, 15:46 GMT
Update - Our operations team are still looking into this as a P1 issue
Dec 17, 15:08 GMT
Update - We are still actively investigating this. We'll continue to update this page with progress
Dec 17, 14:13 GMT
Update - General update:
Further investigations are ongoing. No further updates at this time
Dec 17, 13:42 GMT
Investigating - We are currently investigating this issue. Further updates will be provided as they become available.

Next update due at 13:18 hours.
Dec 17, 12:20 GMT
Veeam Cloud Connect Planned Maintenance for Updates
Completed - The scheduled maintenance has been completed.
Dec 17, 14:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 10:00 GMT
Scheduled - Dear Customer,

This is a courtesy email to inform you in regards to some upcoming maintenance being carried out on our Veeam Cloud Connect Infrastructure.

WHEN: 17th December 2025 10am – 3:30pm

WHERE: Veeam Cloud Connect Infrastructure

WHY: We are applying our scheduled Windows Update patching to our Veeam Cloud Connect infrastructure to keep our platform fully patched. We are also upgrading our backend infrastructure to Veeam 13 providing the latest security and features offered by Veeam!

These are usually applied on the 3rd Wednesday of each month. I’m now going to start sending courtesy emails 48 hours before it’s implemented so all customers are aware of any errors that may show and can plan if required accordingly. In order to apply the updates, the Veeam services need to be stopped for a short time during the reboot process.

No action is required as a result of this notification.

If you have any questions relating to this event, please contact the Service Desk team, or speak to your account manager.
Dec 17, 09:09 GMT
Dec 16, 2025

No incidents reported.

Dec 15, 2025
CDP Background Maintenance Works
Completed - The scheduled maintenance has been completed.
Dec 15, 14:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 10:00 GMT
Scheduled - We will be undergoing some backend maintenance upgrading our CDP replication infrastructure. During this time, the upgrades will be on-going and replication/invocations will be unavailable during this time.
Dec 15, 09:56 GMT
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