All Systems Operational

Microsoft 365 Cloudmore Portal Operational
CloudCover365 Portal Operational
CloudCover365 Services Operational
Hosting Platform Operational
Veeam Cloud Connect Backup Service Operational
Veeam Cloud Connect Replication Service Operational
Object Storage Leeds Operational
Object Storage Slough Operational
Service Desk Operational
Geo-Failover Replication Operational
www.virtualdcs.co.uk Operational
Veeam Service Provider Console Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 1, 2026

Completed - The scheduled maintenance has been completed.
Oct 1, 16:30 BST
Update - Our engineers are continuing to investigate the issue encountered during the maintenance window.

We apologise for the continued disruption and will provide a further update within the next hour.

Oct 1, 15:43 BST
Update - Our engineers are continuing to investigate the issue encountered during the maintenance window.

We apologise for the continued disruption and will provide a further update within the next hour.

Oct 1, 14:48 BST
Update - Our engineers are continuing to investigate the issue encountered during the maintenance window.

We apologise for the continued disruption and will provide a further update within the next hour.

Oct 1, 14:04 BST
Update - Due to unforeseen issues encountered during the maintenance, we are having to extend the maintenance window beyond the originally scheduled time.

Our engineers are actively working to resolve the issue and restore normal service as soon as possible.

We apologise for the extended disruption and will provide further updates on an hourly basis until the issue is resolved.

Oct 1, 12:57 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 10:00 BST
Scheduled - We are carrying out planned maintenance across our CloudCover365 infrastructure. This maintenance will involve applying updates to the servers supporting the CloudCover365 service.

During this maintenance window, the CloudCover365 service will be temporarily unavailable while the updates are applied. Once the maintenance has been completed, your scheduled jobs will continue to run as normal.

If you have any questions or experience any issues following the maintenance, please don’t hesitate to contact your Account Manager or the ServiceDesk.

Sep 29, 11:48 BST

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Completed - The schedule maintenance and testing have been completed. All services should be operational now. Please contact servicedesk@virtualdcs.co.uk if you're still seeing any issues.
Sep 23, 13:35 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 10:00 BST
Scheduled - This is a courtesy email to inform you in regards to some upcoming maintenance being carried out on our Veeam Cloud Connect Infrastructure.

WHEN: 23rd September 2026 10am – 3pm

WHERE: Veeam Cloud Connect Infrastructure

WHY: We are applying our scheduled Windows Update patching to our Veeam Cloud Connect infrastructure to keep our platform fully patched.

These are usually applied on the 3rd Wednesday of each month, but these were pushed back a week in September. I’m now going to start sending courtesy emails 48 hours before it’s implemented so all customers are aware of any errors that may show and can plan if required accordingly. In order to apply the updates, the Veeam services need to be stopped for a short time during the reboot process.

No action is required as a result of this notification.

If you have any questions relating to this event, please contact the Service Desk team, or speak to your account manager.

Sep 16, 09:42 BST

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.