Update - We are actively attempting to re-route traffic to mitigate the impact; however, our supplier’s service remains difficult to access, which is currently inhibiting this step.
Our team continues to monitor the situation closely and will provide further updates as soon as we have more information or successfully implement a workaround.
Thank you for your continued patience.
Nov 18, 2025 - 13:09 GMT
Update - We are continuing to monitor for any further issues.
Nov 18, 2025 - 12:07 GMT
Monitoring - We are currently experiencing intermittent downtime due to a global network issue affecting our Cloud Delivery Network provider (Cloudflare). These errors appear to be transient, and our team is actively monitoring the situation. If the issue persists, we may implement a temporary workaround to minimise impact. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.
Nov 18, 2025 - 12:05 GMT
Microsoft 365 Cloudmore Portal
Operational
90 days ago
100.0
% uptime
Today
CloudCover365 Portal
Partial Outage
90 days ago
99.33
% uptime
Today
CloudCover365 Services
Operational
90 days ago
100.0
% uptime
Today
Hosting Platform
Operational
90 days ago
100.0
% uptime
Today
Veeam Cloud Connect Backup Service
Operational
90 days ago
100.0
% uptime
Today
Veeam Cloud Connect Replication Service
Operational
90 days ago
100.0
% uptime
Today
Object Storage Leeds
Operational
90 days ago
100.0
% uptime
Today
Object Storage Slough
Operational
90 days ago
100.0
% uptime
Today
Service Desk
Operational
90 days ago
100.0
% uptime
Today
Geo-Failover Replication
?
Operational
90 days ago
100.0
% uptime
Today
www.virtualdcs.co.uk
?
Partial Outage
90 days ago
99.33
% uptime
Today
Veeam Service Provider Console
Operational
90 days ago
99.69
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Nov 19, 15:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 10:00 GMT
Scheduled -
Dear Customer,
This is a courtesy email to inform you in regards to some upcoming maintenance being carried out on our Veeam Cloud Connect Infrastructure.
WHEN: 19th November 2025 10am – 3:30pm
WHERE: Veeam Cloud Connect Infrastructure
WHY: We are applying our scheduled Windows Update patching to our Veeam Cloud Connect infrastructure to keep our platform fully patched. These are usually applied on the 3rd Wednesday of each month. I’m now going to start sending courtesy emails 48 hours before it’s implemented so all customers are aware of any errors that may show and can plan if required accordingly. In order to apply the updates, the Veeam services need to be stopped for a short time during the reboot process.
No action is required as a result of this notification.
If you have any questions relating to this event, please contact the Service Desk team, or speak to your account manager.
Nov 17, 10:39 GMT
Completed -
The scheduled maintenance has been completed.
Nov 10, 11:25 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 11:10 GMT
Scheduled -
We are implementing some emergency maintenance to our Cloudcover365 infrastructure. This means our CloudCover365 service will be unavailable whilst the updates are taking affect. Following the completion of these updates, your scheduled jobs should continue to run as normal.
Nov 10, 11:07 GMT