Identified - The team is aware that some OneDrive and SharePoint objects are currently failing with the following error:

“Cannot complete this action. Please try again.”

Microsoft 365 Support has confirmed that this is related to an ongoing service issue and is actively working to resolve it.

We will continue to monitor the situation and provide further updates as more information becomes available.

For additional information, please refer to the Microsoft 365 Service Health Dashboard.

Jul 22, 2026 - 16:37 BST
Microsoft 365 Cloudmore Portal Operational
90 days ago
100.0 % uptime
Today
CloudCover365 Portal Operational
90 days ago
99.28 % uptime
Today
CloudCover365 Services Operational
90 days ago
99.99 % uptime
Today
Hosting Platform Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup Service Operational
90 days ago
99.84 % uptime
Today
Veeam Cloud Connect Replication Service Operational
90 days ago
100.0 % uptime
Today
Object Storage Leeds Operational
90 days ago
100.0 % uptime
Today
Object Storage Slough Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Geo-Failover Replication Operational
90 days ago
100.0 % uptime
Today
www.virtualdcs.co.uk Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 2, 2026

No incidents reported today.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Resolved - The issue has been identified and resolved now.

Authentication is working as expected now.

Jul 23, 14:41 BST
Investigating - We are aware of authentication issues affecting the web portal of CloudCover365.

We are investigating this as a matter or urgency.

At current this is only affecting the web portal access. Jobs are unaffected and will continue to run.

Jul 23, 14:24 BST

Jul 22, 2026

Unresolved incident: Some OneDrive / SharePoint Objects erroring with "Cannot complete this action. Please try again".

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.