Update - We are continuing to monitor Microsoft Incident EX1256020, which is causing intermittent access issues for some users connecting to Exchange Online mailboxes via certain connection methods.

We are still actively reviewing potential workarounds and will contact affected customers directly if an interim solution becomes available.

A further update will be provided on 2nd April if not before.

Apr 01, 2026 - 12:22 BST
Monitoring - We have confirmed that the issue is related to Microsoft Incident EX1256020, which is causing intermittent access problems for some users connecting to their Exchange Online mailboxes via certain connection methods.

We are actively reviewing potential workarounds and will contact affected customers directly where an interim solution is possible.

A further update will be provided on the morning of the 1st of April

Mar 31, 2026 - 17:30 BST
Update - We have confirmed that the issue is related to Microsoft Incident EX1256020, which is causing intermittent access problems for some users connecting to their Exchange Online mailboxes via certain connection methods.

We are actively reviewing potential workarounds and will contact affected customers directly where an interim solution is possible.

A further update will be provided on the morning of the 1st of April

Mar 31, 2026 - 17:30 BST
Identified - We are currently investigating some Exchange Mailbox backups providing the error “The HTTP request was forbidden with client authentication scheme ‘Anonymous’". This is believed to stem from a change to Microsoft's authentication requirements. We will share additional information once we are able.
Mar 27, 2026 - 16:29 GMT
Microsoft 365 Cloudmore Portal Operational
90 days ago
100.0 % uptime
Today
CloudCover365 Portal Operational
90 days ago
97.5 % uptime
Today
CloudCover365 Services Partial Outage
90 days ago
94.98 % uptime
Today
Hosting Platform Operational
90 days ago
99.93 % uptime
Today
Veeam Cloud Connect Backup Service Operational
90 days ago
99.95 % uptime
Today
Veeam Cloud Connect Replication Service Operational
90 days ago
99.95 % uptime
Today
Object Storage Leeds Operational
90 days ago
99.95 % uptime
Today
Object Storage Slough Operational
90 days ago
99.95 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Geo-Failover Replication Operational
90 days ago
99.95 % uptime
Today
www.virtualdcs.co.uk Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 4, 2026

No incidents reported today.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

Unresolved incident: Authentication errors processing Exchange backups.

Mar 31, 2026
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026
Resolved - We have been monitoring the platform closely with our service partner, and the network has remained stable since 11:00 on 23/03. As stability has been confirmed, we are now closing this incident.
If you are still experiencing any issues, please contact servicedesk@virtualdcs.co.uk.

Mar 24, 14:07 GMT
Update - This incident has been linked to a fault with one of our provider's upstream network partners, who has acknowledged the issue. As this provider carries a significant volume of internet traffic, impact was widespread, though variable depending on routing paths.
Services have remained stable since 11am. We are continuing to monitor.

Mar 23, 16:55 GMT
Update - All services look to be operational again, we're still monitoring this and confirming root cause with our provider
Mar 23, 11:58 GMT
Monitoring - Our partner appears to have stabilised the connectivity for now. Services should now be back to normal. They are still investigating the root cause and we will update once we hear back from them.
Mar 23, 11:27 GMT
Identified - We have identified an issue with an upstream network connection. This is not isolated to DCS and is part of a wider problem affecting multiple partners. Our upstream provider is working to stabilise the connection as a priority.
We will continue to post updates as soon as more information becomes available.

Mar 23, 11:05 GMT
Update - Our engineers are continuing to look into this
Mar 23, 10:54 GMT
Investigating - We are currently experiencing outage issues across multiple sites. Our engineers are currently looking into this as a P1 issue.
Mar 23, 10:29 GMT
Mar 23, 2026
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.